Terms of Service
Welcome to Ivokio! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting Ivokio.com, placing an order, or using any part of our site, you agree to these Terms in full. If you do not agree with any part of these Terms, please do not use our website.
1. Using Our Website
Ivokio is a platform designed to help families discover high‑quality, thoughtfully designed children’s toys. You agree to use our site in a lawful manner and to provide accurate, up‑to‑date information when you create an account, make a purchase, or communicate with us.
We reserve the right to modify or discontinue all or part of the site without notice at our discretion, without liability to you or any third party.
2. Orders and Acceptance
When you place an order on Ivokio.com, you are making an offer to purchase the items in your cart. All orders are subject to acceptance and availability. We may refuse or cancel an order for reasons including:
- Product out of stock
- Incorrect pricing or product information
- Suspicion of fraudulent activity
- Issues identified by our fraud prevention system
An order is accepted when we ship your items or send you an order confirmation email.
3. Pricing and Payments
Prices are listed in the currency shown at checkout and may change at any time. We strive for accuracy, but errors can occur. If a product is listed at an incorrect price, we reserve the right to cancel the order and notify you.
By placing an order, you authorize Ivokio to charge the payment method you provide. Payments are processed securely through trusted third‑party providers, and we do not store complete payment card information on our servers.
4. Shipping and Delivery
Shipping and delivery timelines are estimates only and may vary based on carrier performance, destination, local customs, and external factors. Once an order ships, you will receive tracking information so you can follow your package’s journey.
For detailed shipping timelines and instructions, please refer to our Shipping Policy.
5. Returns and Refunds
Our return and refund process is designed to be fair and transparent for every family. If your item is damaged, defective, or otherwise eligible for a refund, you may request one in accordance with our Refund Policy. Refund eligibility and timelines are outlined there.
6. Intellectual Property Rights
The content on this website — including images, text, logos, designs, and other materials — is owned or licensed by Ivokio and protected by intellectual property laws. You may view and print material from this site for personal use only. You may not reproduce, distribute, modify, or otherwise use any content for commercial purposes without our written consent.
7. User Conduct
You agree not to use the Ivokio website to:
- Upload or transmit harmful or unlawful materials
- Harass, defame, or injure others
- Attempt to gain unauthorized access to any portion of the site
- Interfere with the proper functioning of the site
We reserve the right to remove content or terminate accounts that violate these Terms.
8. Disclaimers and Limitations of Liability
Our products and services are provided “as is,” and Ivokio makes no warranties or representations, express or implied, regarding the operation of the website or the products sold.
To the fullest extent permitted by law, Ivokio will not be liable for any indirect, consequential, or special damages arising from your use of the site, products, or services, including loss of revenue, profits, or data.
Some regions may not allow certain limitations of liability, so these provisions may not apply universally.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflicts of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of courts in California.
10. Changes to These Terms
Ivokio may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the site after changes are posted constitutes your acceptance of those changes.
Contact Information
If you have questions about these Terms or your rights and obligations, please contact us:
Ivokio
13048 Valley Blvd
Fontana, CA 92335
📞 (+1) 412‑332‑6268
📧 service@ivokio.com
Thank you for choosing Ivokio — where thoughtfully designed toys spark imagination, creativity, and joy in every child’s world.